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Legal notice in accordance with § 5 E-Commerce Act (ECG)

Name: Sarah Lee Wind – Indelible Memories
Legal form: Sole proprietorship
Address: 8232 Grafendorf near Hartberg, Austria
Email: yourindeliblememories@gmail.com

Member of the Austrian Federal Economic Chamber (WKO)
Job title: Video designer

Online dispute resolution pursuant to Article 14(1) of the ODR Regulation:
The European Commission provides a platform for online dispute resolution (ODR):
https://ec.europa.eu/consumers/odr/

Consumers have the option of submitting complaints to the EU's online dispute resolution platform or directly via email to: yourindeliblememories@gmail.com.

Privacy Policy

1. Responsible body
Sarah Lee Wind – Indelible Memories
8232 Grafendorf near Hartberg, Austria
Email: yourindeliblememories@gmail.com

2. Collection and storage of personal data
When you visit my website, information is automatically collected (e.g. IP address, browser type, date/time).
If you contact us via the contact form, email or WhatsApp, your data (name, email address, message, phone number) will be stored in order to process your request.

3. Using Wix
This website is operated by Wix.com Ltd., 40 Namal Tel Aviv St., Tel Aviv, Israel. Wix stores personal data on secure servers.
More information: https://de.wix.com/about/privacy

4. Payment provider PayPal
When paying via PayPal, your data will be transmitted to PayPal (Europe) S.à rl et Cie, SCA, 22–24 Boulevard Royal, L-2449 Luxembourg.
Privacy policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-full

5. Using Canva
I use Canva (Canva Pty Ltd, Australia) to create the videos. Uploaded photos are only used for fulfilling the order and are then deleted.

6. Using WhatsApp
I offer WhatsApp for communication. In doing so, your phone number and messages will be transmitted to WhatsApp (Meta Platforms, Inc., USA).
More information: https://www.whatsapp.com/legal/privacy

7. Cookies
Technically necessary cookies are required for the operation of the website. Non-essential cookies (e.g., for analytics or WhatsApp widgets) are only set with your consent.
Cookie settings can be changed at any time via the cookie banner.

8. Rights of data subjects
You have the right to information, rectification, erasure, restriction of processing, data portability and objection.
To exercise these rights, contact me at: yourindeliblememories@gmail.com

9. Supervisory Authority
Austrian Data Protection Authority
Barichgasse 40–42, 1030 Vienna
https://www.dsb.gv.at/